At RareStore, we ensure every product is carefully inspected before shipping.
Please note that we do not accept returns for reasons other than product defects or damages.
1. Defective or Damaged Products
- If your order arrives damaged or defective, we will offer a replacement of the same product at no extra cost.
- In cases where a replacement is unavailable, we will issue a full refund of the product price.
- Proof required: Customers must provide a 360° unboxing video showing the sealed package before opening, clearly capturing the damage or defect.
- Claims without a proper unboxing video will not be accepted.
2. No General Returns
- Products cannot be returned for size, color, change of mind, or any reason other than damage or defect.
- Please review product details carefully before purchasing.
3. Refund/Exchange Process
- Once your damage claim is approved, we will arrange for an exchange shipment or process your refund.
- Refunds will be processed within 7 business days after approval.
4. Shipping Costs
- Return shipping for defective products will be covered by RareStore.
Note: RareStore reserves the right to reject claims that do not meet the above requirements .
SHIPPING POLICY
Shipping policy
It’s important to start by clarifying to customers that your order processing times are separate from the shipping times they see at checkout.
All orders are processed within 1 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer $X flat rate shipping to ].
| Shipping option | Estimated delivery time | Price |
| Option 1 | 1 to 15 business days | 70 |
| Option 2 | 1 to 10 business days | 110 |
| Option 3 | 1 to 7 business days | 300 |
Local delivery
If you offer local delivery or in-store pickup to customers in your area, you can dedicate a section of your shipping policy page to explain the process or create a separate shipping page specifically for local customers.
Free local delivery is available for orders over GUJRAT within. For orders under 2000, we charge 0 for local delivery.
Deliveries are made from [delivery hours] on [available days]. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
You can list out the ZIP/postal codes you service and/or consider embedding a map here so customers can easily see if they are within your local delivery range.
In-store pickup
You can skip the shipping fees with free local pickup at [list the locations where in-store pickup is available]. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within1 to 10 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are [store hours] on [available days of the week]. Please have your order confirmation email with you when you come.
International Shipping
We offer international shipping to the following countries: [list of countries].
If relevant you can also include countries you don’t ship to: At this time, we do not ship to [list of countries].
If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [RARESTORE] is not responsible for these charges if they are applied and are your responsibility as the customer.